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2nd Line IT Support Technician Full-time office based role 40 hours per week on a 'mild' shift rota, within the office hours of 07:00 - 18:00 Out-of-hours rota (1 in 4 weeks) £27,000 + Bonus + Out of hours additional payment 2nd line IT support for Windows Operating systems, MS Office and 3rd party applications. Remote support of end users using phone and remote access tools. Experience using incident & request call logging systems Microsoft Windows installation, support & troubleshooting. MS Office support & troubleshooting Active Directory user & computer administration Basic networking... more ->
IT Support Engineer - On Site Our client, a leader in their industry sector, is looking for an experienced 1st/2nd Line IT Support Engineer who is as happy at deskside as virtual. You will have current experience in all aspects of IT Support and due to the nature of the role, be happy on-site. You will have the following knowledge: - First point of contact for all users Experience of 1st/2nd Line Support Deskside and Virtual Understanding of all Microsoft Products including Windows - 365 - SQL Servers Knowledge of IT Networks - Infrastructure - Security Documentation knowledge If this could... more ->
Application Support Engineer - onsite 5 days a week in Oldbury - 3 months contract - £300 a day inside IR35 We required a Support Engineer who has extensive experience of application troubleshooting on a windows 10/11 tablet devices. Essential skills Previous application support experience, ideally on windows tablets. MDM/Intune/Autopilot experience/understanding, Device security experience.Must be available with immediate start* ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link:... more ->
Second Line Support Engineer (MSP) - Birmingham £25,000 to £32,000 We're partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful Second Line Support Engineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the Second Line Support Engineer, you will be resolving issues with a wide range of customers - this will involve being in the office support remotely and help desk support. This is a great opportunity for someone who is looking... more ->
2nd Line Support Engineer - Coleshill (West Midlands) £25,000 - £32,000 We're partnered with a growing IT Managed Service provider based in Coleshill (West Midlands) that is looking to grow their 2nd line team due to growth and further investment. The successful 2nd line engineer will join a vibrant and talent team of 12 engineers who operate within a collaborate environment. As the 2nd line Support Engineer you will be troubleshooting issues with a wide range of customers - this will involve being in the office support remotely and also visiting customer sites (mileage/expenses are paid) The... more ->
3rd Line WAN Network Support & Project Engineer 6 month Contract Birmingham Area on Site Brief Overview of role/project: We are looking for a 3rd Line WAN Network Support & Project Engineer the role will involve Configuring SRX series Routers to meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Daily duties will include a mixture project/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the... more ->
We are looking for a 3rd Line WAN Network Support & Project Engineer the role will involve Configuring SRX series Routers to meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Daily duties will include a mixture project/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rd line team. A skilled 3rd line engineer capable of configuring, troubleshooting and tuning Juniper network devices, a... more ->
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT... more ->
Dynamics 365 F&O Systems Support Analyst £35,000 - £50,000 per annum. Remote, UK Brief : My end-user client is currently going through a global transformation and is looking to bring on a confident and curious D365 F&O Support Analyst to join their growing team. You'll be part of a global implementation of D365 F&O, supporting users, making changes on the system, and be the POC for all 1st/2nd line support queries. Daily Responsibilities: Provide application support and guidance for users of the D365 F&O/CE system Developing user guides, training materials, and SOPs for D365 F&O processes... more ->
Junior SOC Analyst - Windows Server Support/Microsoft Defender for Endpoint - huge amounts of training and development +15% Shift Allowance - Get Microsoft Certifications! This is a 24/7 shift role..You must be eligible for government SC Security Check clearance - British citizen with 5 years living in the UK.* A Junior SOC Analyst - Windows Server Support/Microsoft Defender for is required by a leading Security MSSP to work with their government and police force customers on a 24/7 shift basis (see below) As a Junior SOC Analyst (XDR & Microsoft Defender for Endpoint) you need to have... more ->
IT Technician West Yorkshire Up to £30,000 Your new company This role is with a large multi-academy trust with a network of schools across the West Yorkshire area. They are looking for an experienced IT Technician to join their established Trust IT Team on a temporary basis. Your new role Reporting to the Trust IT Manager, within this role you will be responsible for supporting across the school with hardware, software and network issues. You will provide first line helpdesk support and provide initial escalation for systems related tickets. You will assist with the installation, maintenance... more ->
Job description Coating Technician, Full-Time on-site in Leicestershire. Up to 29K Plus Shift Allowance (Shift Pattern: 06.00 - 14.00/14.00 - 22.00 - Monday - Friday). Possible weekend requirement. Client: An Industry leader in ultra-durable optics for extreme environmental conditions and temperature fluctuations Mission: To assist the coating department by using optical technological knowledge to help with production requirements to meet on-time-delivery requirements Yield expectations.To stay competitive within the current market and to assist in new product development.To make... more ->
Hays are looking for a service desk analyst (2nd line support technician) to join a fast-growing SME MSP provider based near Aston. This role is an on-site position working with a good, strong delivery team. You must have skills in the following: Expert in Office 365 & Intune with an ability to learn quickly and support end-user devices to a second-line level. Strong experience working in an environment aligning with ITIL best practices. Strong Experience of managing Azure AD and Conditional Access. Experience with patch management. Experience in a 2nd line service desk role Experience in... more ->
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000... more ->
IT Support Assistant Leeds City Centre Salary: Up to £23k JOB ROLE: One of our clients based in Leeds are recruiting for someone looking mainly for there 1st IT role and being apart of a busy IT Support team. RESPONSIBILITIES: Supporting over 200+ Users Responding to IT issues that could be hardware or software related Ensuring timely resolution of issues (communicating in person and/or via telephone) To work as part of a larger IT team delivering a programme of IT Projects If intrested in this role please get in touch at (see below) or apply for the role more ->
Project Support Officer-Project Controls Officer, SC or DV Cleared is required by our Government/Defence services client based near Milton Keynes, Buckinghamshire, commutable from Northampton, East Midlands, Luton, North London. Outside of IR35-Paying c.£275 a day Hybrid working-3 days a week on site Working in an SC Security Cleared environment. You will have current SC or DV (Developed vetting) or be eligible to undertake clearance. Providing support to the Project Manager relating to supplier orders and invoices, project planning, project financial management, project documentation and... more ->
Technical Support Manager, Service Introduction, ITIL/Six Sigma, ServiceNow, Jira - Leeds OR Edinburgh Contract, 6 months - up to £450/day Inside IR35.* Hybrid working, 2 days office based Leading financial services organisation is looking for a Technical Support Manager to join them on a contract basis. Within the Modern Workplace Service Operations team, they are looking for a Technical Service SME to support the Service Excellence team, dealing with engagement from project and initiatives for new services, as well as creating new, and improving operational processes and introducing new... more ->
Technology Support Manager- 6 months contract- £450 Day Rate Must be in the office in Leeds OR Edinburgh 1-2 times a week Our financial services client is looking for a Technical Service SME to support the Service Excellence team, dealing with engagement from project and initiatives for new services, as well as creating new, and improving operational processes and introducing new capabilities relating to colleague-facing helpdesks Experience and qualifications required: Strong understanding of ITIL/Six Sigma Be able to manage 3rd party relationships from a service management perspective... more ->
Optical Technician Hours: Monday to Friday - 07.30 - 16.00 (15.00 on a Friday). In the near future, the shift pattern will be changing to: 06.00 - 14.00/14.00 - 22.00. You must be happy to work to the new shift pattern. Client: An Industry leader in ultra-durable optics for extreme environmental conditions and temperature fluctuations Mission : To assist the coating department by using optical technological knowledge to help with production requirements to meet on-time-delivery requirements Yield expectations. To stay competitive within the current market and to assist in new product... more ->
Optical Technician - Leicestershire (up to 30k) Hours: 07.30 - 16.00 Monday to Friday (15.00 finish on a Friday). In the near future, the rota will be changing to: 06.00 - 14.00/14.00 - 22.00. You must be happy to work to the new shift pattern. Client: An Industry leader in ultra-durable optics for extreme environmental conditions and temperature fluctuations Key Responsibilities Ability to measure and assess work on the appropriate spectrophotometers. Ability to identify coating problems and defects such as spatter, striae, delamination, lint marks, comet marks etcand understand the possible... more ->